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direct billing & insurance

Direct billing
to your insurance
provider.

Skip the claim forms and reimbursement wait times. RISE Physio submits directly to most major insurance providers — you focus on recovery, we handle the paperwork.

How it works

Four simple steps to direct-billed care

Book your appointment

Schedule online or by phone — no doctor's referral required. Ontario physiotherapists are primary care providers.

Provide your insurance card

Bring your benefits card or policy number to your visit. We'll verify your direct billing eligibility on the spot.

We bill your insurer directly

We submit the claim to your insurance provider at the end of each session. You only pay your portion — if any.

Pay any remainder

Cover co-pays, non-covered amounts, or the full fee with cash, debit, or credit. A receipt is issued every visit.

No referral needed. We verify your coverage and submit the claim so you don't have to.

Accepted Providers

Insurers we bill directly

Don't see your provider? Bring your benefits card and we'll check direct billing eligibility on the spot — coverage changes frequently.

Sun Life

Extended health benefits

Canada Life

Group & individual plans

Manulife

Health & dental coverage

Desjardins

Insurance & group benefits

Blue Cross

Medavie Blue Cross

Green Shield Canada

GSC benefits

ClaimSecure

Claims management

Equitable Life

Group benefits

Johnson Inc.

Group health benefits

Coughlin & Associat...

Group benefits

Cooperators

Group & individual benefits

Global Benefits

Group benefits consulting

NexgenRx

Benefits & claims management

SSQ Insurance

Group health & life benefits

Empire Life

Group benefits & coverage

GroupSource

Group benefits administration

Group Health

Group health benefits

Manion

Group & association benefits

Maximum Benefits

Group benefits management

MDM Insurance

Group benefits & claims

RWAM

Group benefits & retirement

People Corporation

Group benefits administration

Billing Details

Everything to know about your insurance coverage

Practical details on claims processing, dual-coverage coordination, and payment options to ensure a smooth, worry-free visit.

Direct Claim Submission

Point-of-sale claim transmission

At the conclusion of your visit, we electronically transmit your claim directly through the provider portal (Telus Health, eClaims, or provider portal). Most policies confirm approval in seconds, so you only pay your co-pay or deductible.

Real-time explanation of benefits provided01 / 03
Coordination of Benefits

Dual plans & secondary coverage

Covered under both your own and a partner or spouse's insurance plan? Under Canadian insurance rules, primary claims go to your plan first. We supply the official digital statement for instant submission to secondary coverage.

Detailed receipts issued for secondary claims02 / 03
Co-pays & Balances

Transparent balance settlement

If your plan covers 80% or has an annual deductible balance, any remaining amount is settled via debit, credit, or cash. We email an itemized, college-compliant receipt with all practitioner licensing IDs for your personal tax or HSA records.

HSA / CRA medical expense compliant03 / 03
Cancellation Policy:
Notify us by 12pm the day before your appointment for cancellations ($50 fee applies for late notice).
Direct Billing Ready

Let us handle the insurance. You focus on recovery.

Direct billing to extended health insurance. No referrals required. Dedicated 1-on-1 appointments in Shelburne, Orangeville, and Tottenham.